FAQs
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Each order is crafted ethically and made-to-order, ensuring every piece is created specifically for you. Production typically takes 2-3 weeks from start to finish, allowing us to focus on quality and sustainability. Once your order is complete and ready to ship, you’ll receive a notification with tracking details.
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As soon as your order ships, you’ll receive an email notification from us with a tracking number. This will allow you to follow your order’s journey, providing real-time updates on its status from dispatch to delivery.
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We prioritize sustainability by using responsibly sourced and eco-friendly materials. Our fabrics include GOTS-certified organic cotton, grown without harmful pesticides to protect soil and farmers, and stretch organic cotton ripstop, designed for durability and reduced waste. Fleece-back terry and Pima cotton poplin offer softness and strength while minimizing water usage and carbon emissions. Sustainability isn’t just a choice—it’s the core of how we craft timeless, responsible pieces.
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We gladly accept returns within 14 days of delivery, provided the item is unused, undamaged, and in its original packaging. Upon receiving the returned item in its original condition, we will issue a full refund, minus the cost of a 20 dollar warehouse fee.
If your order arrives damaged, please reach out to us immediately at support@intents-purposes.com, including your order number and a clear photo of the item’s condition. Each case is reviewed individually, and we are committed to working with you to find a satisfactory resolution, whether it be a replacement, repair, or refund. Your satisfaction is our priority, and we’ll do our utmost to make things right. -
For any questions or concerns with our shop or your order please reach out to support@intents-purposes.com